Internal Sales Training

Mastering AI Visibility Services

Your complete guide to understanding and selling white label AI optimization services that get clients found in ChatGPT, Perplexity, and Google AI.

Chapter 1: Foundations

Understanding the AI Search Landscape

Before you sell it, you need to understand it. Here's what AIO, GEO, LLMO, and AEO actually mean.

AIO - Artificial Intelligence Optimization

The Umbrella Term

The holistic strategy of optimizing content for any AI-driven discovery. This sits above GEO, LLMO, and AEO, encompassing all efforts to make your brand visible in AI-powered tools.

AEO

Answer Engine Optimization

Target Platforms

Generative Search Engines (Perplexity, Google AI Overviews, ChatGPT Search, Bing Chat).

The Goal

To be the single, definitive answer extracted for a specific question. You want your content to be read aloud by a smart speaker or displayed at the very top of Google as a "Position Zero" snippet.

"The Direct Answer" - Position Zero

GEO

Generative Engine Optimization

Target Platforms

Generative Search Engines (Perplexity, Gemini / AI Mode, ChatGPT Search, Bing Chat)

The Goal

Unlike AEO, the AI isn't just "copy-pasting" you; it is reading your content, understanding it, and rewriting it as part of a larger explanation, ideally citing you as a footnote or source link.

Citations & Clicks

LLMO

Large Language Model Optimization

Target Platforms

The foundational models themselves (GPT-4, Gemini, Claude, Llama) during their training or retrieval phases.

The Goal

To become a known entity or "fact" within the model's brain. You want the model to "know" who your brand is, even without looking up the internet in real-time.

"The Knowledge Base" - In the AI's brain

What They Have In Common

Citations Over Clicks

You want to be quoted or cited or linked. The metric is brand visibility and authority.

Entity-Centric Content

To be reliably ingested, understood, and cited by machines (specifically LLMs), content must be machine-readable and highly authoritative.

Trust & Authority

Demonstrating Experience, Expertise, Authoritativeness, and Trustworthiness. Having a strong digital footprint beyond your website, including credible mentions, reviews, high-quality press, and respected backlinks.

Where SEO and AIO Are Very Similar

Despite different names, these approaches share most tactics and success factors. The fundamentals remain universal.

Same Goal

Drive revenue and acquire customers—whether they find you through Google or ChatGPT, the bottom line matters most.

Content Quality

High-quality, authoritative content is paramount for both search engines and AI systems. Expertise and accuracy win everywhere.

Structure Matters

Clear headings, logical flow, and organized information help both search engines and AI understand your content.

Authority Signals

Backlinks, domain authority, and expertise matter across all platforms. AI relies on the same trust signals as search engines.

User Intent Drives Everything

People want useful answers whether they use Google or ChatGPT. Genuinely helpful content performs well everywhere.

Trust Signals

Citations and brand mentions matter more for AI, but the underlying principle is identical: demonstrate credibility.

Where They Actually Differ

The differences are smaller than the marketing suggests—here are the few real distinctions.

SEO
AIO

Links vs. Citations

SEO:

Backlink quality drives authority and rankings.

AIO:

Where you're cited across the web matters more than just links.

SEO
AIO

Traffic vs. Citations

SEO:

Focused on driving traffic to your site.

AIO:

Focused on getting cited in AI responses (though revenue goals remain the same).

SEO
AIO

Response Format

SEO:

Keyword-optimized, long-form content.

AIO:

Direct, quotable answers to specific questions.

SEO
AIO

Measurement Challenges

SEO:

Easy to track with Google Analytics and standard tools.

AIO:

Requires newer tools and different metrics; customer journey mapping is complex.

Chapter 2: Field Playbook

Your Sales Conversation Framework

Now that you understand the concepts, here's exactly how to position and sell these services.

The Opening Hook

Use this to start every conversation:

"Are you currently offering any AI visibility services to your clients?"

"Are your clients asking about getting found in AI?"

→ Then transition to: "We're offering white label services to improve your clients' AI visibility and get them more mentions, citations, and links from AI assistants."

How it works

What We're Doing:

  • Building brand mentions and backlinks for your clients
  • We leverage our publisher relationships to create and place content about your clients on authoritative 3rd-party publications
  • We add rich, branded, contextual language around the links and brand mentions
  • We intentionally shape how AI assistants / generative engines "see" and describe and recommend your clients

The goal is to get your clients more mentions, citations, and links in:

ChatGPT

Perplexity

Gemini

Claude

Google AI summaries

Why It Works

We've been following the data and know that the strongest correlations with AI Overview mentions are all off-site factors:

0.664

Correlation Coefficient

Branded web mentions

0.527

Correlation Coefficient

Branded anchors

0.392

Correlation Coefficient

Branded search volume

Just like SEO, on-site factors are important, but off-site signals are arguably even more powerful.

Our content (off page signals) appeals to AI models because it:

Includes clear context and information about your clients
Is structured so an LLM can easily summarize who this brand is and what it's good at
Builds brand mentions
Includes branded anchors
Associates your clients with other trusted entities
Positions your client as a leader

The Result

Improving your clients' authority

We're making your clients' sites more visible and better understood by AI, which increases the chances of them getting cited, mentioned, and linked by AI assistants.